Independently Steering Corrections to Improved Health and Wellness For All!

The independently operated Office of the Ombudsman (Office), run by Lauren “Laurie” M. Andersen, MM, RN, CEN, CCRN, Ombudsman and Executive Director of the Office, reporting to the Massachusetts Executive Office of Public Safety and Security (EOPSS), serves at the independent health and wellness adviser to the Massachusetts Department of Correction (DOC).

The mission of the Office of the Ombudsman (Office) is to promote a healthy environment for all those who live or work in MA Department of Correction (DOC) facilities. In a post-pandemic climate, the Office will focus its efforts on advising the DOC on both general infection control and wellness initiatives. The Office shall develop comprehensive health and wellness initiatives, as well as training and education programs. Thereafter, collaboratively with the DOC, the Office shall implement those health and wellness programs that positively impact the DOC culture and climate for the benefit of all. The Office believes that improving the wellness of DOC staff will positively impact incarcerated individuals.

Lauren “Laurie” M. Andersen, MM, RN, CEN, CCRN

Director/Ombudsman – Office of the Ombudsman

News & Announcements

The latest from the Office of the Ombudsman

New Office of the Ombudsman Website

The Office of the Ombudsman is pleased to announce the launch of our newly redesigned website, featuring an updated look and feel, together with a new logo which features a lighthouse. These updates symbolize our expanded role in guiding the Massachusetts Department of Correction (DOC) on health and wellness initiatives. The updates to our website…

Gym Updates throughout the MADOC facilities

The Office of the Ombudsman and the respective Massachusetts Department of Correction (DOC) facility Wellness Committees, in collaboration with the DOC, has begun an exciting update of the DOC facility-based fitness centers to support and encourage the goal of improved wellness for all. The gyms at MCI-Norfolk, NCCI-Gardner, OCCC, SBCC, and MCI-Framingham are all enjoying some…

New Exciting Focus on Wellness

Initially established as an independent entity monitoring COVID-19 mitigation efforts within the MA Department of Correction (DOC), the Office of the Ombudsman has proudly evolved. Our mission now extends to serving as an independent health and wellness advisor to the DOC. This expansion signifies our commitment to fostering a healthier environment for everyone within the…

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