Independently Guiding Corrections to Improved Health and Wellness For All!

The independently operated Office of the Ombudsman (Office), run by Lauren “Laurie” M. Andersen, MM, RN, CEN, CCRN, Ombudsman and Executive Director of the Office, reporting to the Massachusetts Executive Office of Public Safety and Security (EOPSS), serves at the independent health and wellness adviser to the Massachusetts Department of Correction (DOC).

The mission of the Office of the Ombudsman (Office) is to promote a healthy environment for all those who live or work in MA Department of Correction (DOC) facilities. In a post-pandemic climate, the Office will focus its efforts on advising the DOC on both general infection control and wellness initiatives. The Office shall develop comprehensive health and wellness initiatives, as well as training and education programs. Thereafter, collaboratively with the DOC, the Office shall implement those health and wellness programs that positively impact the DOC culture and climate for the benefit of all. The Office believes that improving the wellness of DOC staff will positively impact incarcerated individuals.

Lauren “Laurie” M. Andersen, MM, RN, CEN, CCRN

Director/Ombudsman – Office of the Ombudsman

News & Announcements

The latest from the Office of the Ombudsman

Office to Host MCI-Shirley Eat and Greet This Week!

DOC Correction Officers and Staff at MCI-Shirley… Mark Your Calendars… DOC staff – Join us for our next facility Eat and Greet, Friday, November 1, 2024, at MCI-Shirley! The Eat and Greet begins at 6:00am! Laurie and the team are looking forward to seeing you there!

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September is Suicide Prevention Awareness Month!

The Office of the Ombudsman cares about you! You matter! If you, or anyone you know or work with, is struggling with depression or thoughts of suicide, get help or support. Getting help is the brave thing to do! It takes strength and power to seek help for yourself or someone you know or work…

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Office Sponsors Staff Appreciation Breakfast at SBCC – DOC Retirees Participate

The Office of the Ombudsman organized an appreciation breakfast for the Department of Correction staff of Souza-Baranowski Correctional Center on September 10th, 2024. Breakfast became a much better celebration when at least fifteen retirees from the Department of Correction participated by cooking, providing breakfast foods, and by showing up to participate. It was an excellent…

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